Wiltshire Council COVID-19 Update 6 January



National lockdown: Stay at Home

Yesterday evening (Monday 4 January), the Prime Minister announced that due to rapidly rising cases of COVID-19, England will be going into a national lockdown, until at least February half term, from today (Tuesday 5 January).
This means you must stay at home. The single most important action we can all take is to stay at home to protect the NHS and save lives.

You should follow the new guidance immediately and this means you must not leave your home without a 'reasonable excuse.' The law has been updated to reflect these new rules.



Guidance on shielding

If you are clinically vulnerable, you could be at higher risk of severe illness from COVID-19. The government is advising the clinically extremely vulnerable to begin shielding again, and letters will be sent out to individuals with advice on what this means for them.



Latest COVID-19 cases in Wiltshire

COVID-19 cases in Wiltshire continue to rise sharply with the case rate per 100k increasing from 158.2 to 245.2 in the last seven days.

It's vital that we all play our part in protecting ourselves and each other.

Please remember, hands, face, space.

Stay at home, protect the NHS and save lives.


Wiltshire COVID-19 public update - Live!

Join us tomorrow (Wednesday 6 January) at 7pm for a half-hour live COVID-19 Public Update.

The online broadcast will feature Wiltshire Council Leader, Cllr Philip Whitehead, Chief Executive, Terence Herbert and Director of Public Health, Kate Blackburn.

They will be providing an update on the Government’s National lockdown:Stay at Home restrictions announced by the Prime Minister yesterday, Wiltshire Council services and our work to continue to support residents and businesses at this time.

The live briefing will be broadcast via Microsoft Teams. Please download the Microsoft Teams app to your device in advance and use this link to join.

You will be able to post questions during the event and we will try to answer as many as possible during the update.

The briefing will also be recorded and available via our YouTube channel
as soon as possible afterwards.


How the national lockdown will affect our services

Being in a national lockdown will affect how we are able to deliver some of our services.


 All primary schools, secondary schools and colleges have closed for the majority of students and pupils will switch to remote learning.

Schools in Wiltshire will remain open for children of key workers and vulnerable children where they can.

View the critical worker guidance.

Early Years settings

 Early years settings including nurseries and childminders can remain open.

If your child attends an early years setting - please contact them directly to see if they're still open.


 Our libraries will close until further notice.

We will be moving to an order and collect service, which will be in place while the libraries remain closed.

We'll publish information on this as soon as possible.

eBooks, Audio and eMagazines are still available for members on our website

More about our library services


Leisure centres

Our leisure centres will close until further notice.

All direct debit members will be frozen and January direct debit payments will be refunded in due course.

Online exercises classes are still running.

More about our leisure services

Household Recycling Centres and waste collection

Our household recycling centres are open as usual, but you must book in advance online.

However, please only visit your nearest HRC if it is essential to do so and the items cannot be stored safely at home.

If you have booked and your journey is not essential, please cancel your booking

Book or cancel HRC  bookings here


Business grants

The Chancellor has announced new support for businesses in the retail, hospitality and leisure sectors. New one-off grants will be available to closed businesses as follows: •£4,000 for businesses with a rateable value of £15,000 or under
•£6,000 for businesses with a rateable value between £15,000 and £51,000
•£9,000 for businesses with a rateable value of over £51,000
A £594 million discretionary fund is also being made available to support other impacted businesses.
We are awaiting further guidance from the government on these schemes before rolling them out to businesses.

If you have already applied for the Local Restrictions Support Grant scheme, you do not need to apply again. If your businesses was closed as a result of the restrictions in November 2020 and you have not yet applied for a grant, please complete the application form as soon as possible.

***Scam regarding fake 'COVID-19 government grant'***

A number of scam text messages are being received across the UK, trying to entice people into giving up their card details in order to claim a non-existent government grant.The text message claims to come from HM Revenue and Customs.HMRC will never offer a tax refund by text, email or phone.


Read the Chancellor's announcement

Apply for the Local Restrictions Support Grant



A fake NHS text has been circulating, telling people they’re eligible to apply for the COVID-19 vaccine.

The link in the text message leads to a fake NHS website that asks for your personal details, including your bank/card details in order to ‘check your identity’.

When you are invited for your vaccine you WILL NOT be asked for bank details or payment of any kind.


Vaccine programme

We wanted to make sure that you are aware of how the COVID-19 vaccination programme is being rolled out.

Nationally this programme is led by the NHS and in Wiltshire the Bath And North East Somerset, Swindon and Wiltshire Clinical Commissioning Group are the lead organisation with support from Wiltshire Council and partners.

Residents will be written to directly by the NHS with information on their appointment for the vaccine so there is no need to call NHS in advance.

If you have any queries about the timings of vaccinations or priority groups please find information on the JCVI website where all relevant information is held.


Wiltshire Wellbeing Hub

Our Wiltshire Wellbeing Hub remains in place for those who may need additional support.

You can call the hub on 0300 003 4576 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
It's open Monday to Friday from 9am to 5pm.

Those who require help with tasks such as picking up food and other essentials, should ask friends or family or order online.

If they do not have family, friends or a support network that can help, please contact the Wiltshire Wellbeing Hub and request help.

Need some mental health support? Below are all the numbers you'll need.

• North Team - 01249 468500
• South Team - 01722432555
• West Team - 01249 706611
• Emergency Duty Service for out of hours and weekends - 0300 456 0100 (Option 7 then 1 for Adults)
• 0300 303 1320 - Avon & Wilts mental health care provider (24/7)
• 0808 196 3382 - NHS 'GoodSam'
• 01380 724833 - Richmond Fellowship Mon-Fri 24 hours


Wiltshire Council Covid-19 Update - 18 December 2020

Dear Town and Parish Councils

Wiltshire Local Plan review consultation
The consultation into the Wiltshire Local Plan review, and separately the Gypsy and Traveller Local Plan, will run from Wednesday 13 January 2021 until 11:59pm on Tuesday 9 March 2021.
Wiltshire Council has to allocate sufficient land to satisfy housing and employment needs up to 2036, and is seeking the views of local communities and stakeholders to see if the suggested distribution of numbers across the county is correct, and which of the proposed sites are most suitable.
Feedback during this review consultation will help to shape the draft Local Plan, which will be finalised later in 2021. It will then be used to guide decisions on whether future planning applications for housing, infrastructure and land for employment can be granted.
As COVID restrictions mean that face-to-face events will not be possible during this review, the council is holding a series of online events for people to find out more about the Local Plan. Each event relates to a particular settlement, and there are also two events for rural areas, which include all other Wiltshire villages and settlements that are not covered in the other 15 events.
The online events, which will be held from 7pm-8pm on the dates shown are as follows:
  • Planning for Calne, Monday 18 January
  • Planning for Corsham, Tuesday 19 January
  • Planning for Royal Wootton Bassett, Tuesday 19 January
  • Planning for Chippenham, Wednesday 20 January
  • Planning for Tidworth and Ludgershall, Wednesday 20 January
  • Planning for Malmesbury, Thursday 21 January
  • Planning for Amesbury, Thursday 21 January
  • Planning for Marlborough, Monday 25 January
  • Planning for Bradford on Avon, Monday 25 January
  • Planning for Westbury, Tuesday 26 January
  • Planning for Salisbury, Tuesday 26 January
  • Planning for Devizes, Wednesday 27 January
  • Planning for Trowbridge, Wednesday 27 January
  • Planning for Melksham, Thursday 28 January
  • Planning for Warminster, Thursday 28 January
  • Planning for rural areas, Monday 1 February and Tuesday 2 February
Sign up for an event
Find out more about the local plan
Gypsy and Traveller Local Plan consultation

The Gypsy and Traveller Local Plan consultation will also take place at the same time, from Wednesday 13 January 2021 until 11:59pm on Tuesday 9 March 2021. In line with Government planning policy and legislation, the plan will look to allocate land for travellers in sustainable locations to meet their permanent and temporary accommodation needs up until 2036.  
Find out more about the Gypsy and Traveller Local Plan

Wiltshire Council COVID -19 Update - 17 December 2020


Wiltshire to remain in Tier 2: High alert

Following a Government review, Wiltshire remains in Tier 2: High alert, which is the same tier it has been in since 2 December.

This means that the following measures continue to be in place:

you must not socialise with anyone you do not live with, or who is not in your support bubble, in any indoor setting, whether at home or in a public place
you must not socialise in a group of more than six people outside, including gardens or public spaces
businesses and venues can continue to operate, in a COVID-Secure manner, other than those which remain closed by law, such as nightclubs
pubs and bars must remain closed, unless operating as restaurants and alcohol can only be served with substantial meals
hospitality businesses selling food or drink for consumption on their premises must provide table service and are now required to close between 11pm and 5am with last orders being taken at 10pm

More information on the restrictions

Latest Wiltshire COVID-19 cases



Government confirms Christmas bubbles will remain, but plan carefully and be cautious

The Government has confirmed that three households can still form a Christmas bubble between 23 and 27 December but is urging everyone to be extra cautious.

This means:

  • Travel restrictions between tiers will be lifted to provide a window for households to come together between 23 and 27 December.
  • Up to three households can form an exclusive ‘bubble’ to meet at home during this period.
  • When a bubble is formed it is fixed, and must not be changed or extended further at any point.
  • Each Christmas bubble can meet at home, at a place of worship or an outdoor public place, but existing, more restrictive rules on hospitality and meeting in other venues will be maintained throughout this period.

In addition the Government wants people to:

  • think carefully about who is part of their bubble
  • limit the amount of people they see in the lead up to, and during. the Christmas period
  • be very mindful of seeing anyone particularly vulnerable
  • try and limit travel from an area with a high prevalence of COVID-19 to an area of low prevalence
  • avoid overnight stays where possible
  • avoid crowds
  • not gather in groups over New Year

Read the full announcement





Wiltshire Council COVID -19 Update 10th December

NHS COVID-19 vaccination programme

A COVID-19 vaccine developed by Pfizer/BioNTech has now formally been approved by the Medicines and Healthcare products Regulatory Agency.

This week vaccinations started for people most at risk for coronavirus and the NHS will continue their programme of vaccinating priority groups against COVID-19 over the coming months.

The NHS will let you know when it's your turn to have the vaccine. It's important not to contact the NHS for a vaccination before then.

The COVID-19 vaccination programme is a huge logistical undertaking and the NHS has been working with partners including Wiltshire Council to plan the delivery of an effective roll out.

In the meantime it is important that everyone continues to adhere to all relevant COVID-19 guidance.

You can follow @NHSEngland on Twitter for the latest developments over the coming days.

Find out more information about the roll-out of the vaccine


Wiltshire COVID-19 cases


Keep wearing face coverings

We're reminding people to play their part in protecting each other against spreading COVID-19 by wearing a face covering where required.

Face coverings are largely intended to protect others, not the wearer, against the spread of infection because they cover the nose and mouth, which are the main confirmed sources of transmission of virus that causes COVID-19. The majority of people are expected to wear them in certain circumstances but there are some exemptions.

Those who are exempt are able to download and display a card if they wish to.

More details on where to wear face coverings.



COVID-19 Test and Trace Support Payment scheme

We are urging eligible residents to apply for the Test and Trace Support Scheme, which is in place to help support those who are out of pocket because they are having to self-isolate.
Financial support continues to be available for people on low incomes who are required to self-isolate due to COVID-19 and will lose money because they are unable to work.

If you are required to self-isolate then it is important you do not delay submitting your form, as the council cannot accept applications made more than 14 days after the end of a person's self-isolation period.

More information on eligibility and how to apply.


Shop local

Shopping local helps support the local economy, creates jobs and boosts local communities.

Whether you are buying a loaf of bread from a local family-run bakery to choosing a quirky gift from an independent shop, by shopping locally people can help local business owners and local communities get back up and running. With the festive season just around the corner, and restrictions still in place, how we shop and where we shop is more important than ever.

To support local retailers and small businesses during the COVID-19 crisis we have put together a Shop Local, Support Wiltshire Directory. Sorted by place, shoppers can find the businesses close to them, many offering the option to buy online or click and collect.

Remember - Shop Safe, Shop Local, Shop Online, Support Wiltshire.


Gain new skills with free courses

Tens of thousands of adults will be able to benefit from almost 400 free courses next year, in the first major development in the Lifetime Skills Guarantee.

The fully-funded courses, ranging from engineering to healthcare to conservation, will be available to adults without a full qualification at Level 3 (A-level equivalent) from April 2021 to help them gain in-demand skills and open up further job opportunities.

Designed to help our country build back better after the pandemic, the qualifications in this offer have been carefully chosen to help adults improve their career prospects and meet the needs of the economy. They will be reviewed regularly so the courses offered can be updated as the economy changes.

Find out more about the Lifetime Skills Guarantee





Latest News from Wiltshire Council 

Minor Injury Units in Chippenham and Trowbridge to temporarily close as part of COVID-19 response 

The Minor Injury Units (MIUs) at Chippenham Community Hospital and Trowbridge Community Hospital will close temporarily from 5pm on Wednesday 8 April 2020 so that staff can be redeployed across the local health and care system to provide vital additional capacity.

Both MIUs have seen a significant drop in patient numbers since the start of the COVID-19 crisis as local people increasingly follow self-care advice and seek help from the online 111 service.  The closures of these MIUs have been put in place as a temporary measure and will be reviewed on an ongoing basis with a view to reopening the units as soon as it is feasible and sustainable to do so.

The NHS and its partners across BaNES, Swindon and Wiltshire continue to work together to ensure the services provided have the resources and resilience they need to deal with the problems posed by COVID-19.

Patients with minor injuries should visit the NHS 111 online service. This will provide advice on where to go for the best care for their symptoms. People should only phone 111 if they cannot access the 111 online service.

Those patients who feel that they need a GP appointment should call their local GP practice and are likely to be offered a phone or video consultation in the first instance, unless a face-to-face appointment is absolutely necessary.  As per NHS guidance no-one with COVID-19 symptoms should attend any medical setting unless explicitly directed to do by the NHS 111 service or a 999 call operator.

Personal Protective Equipment (PPE) appeal

Personal Protective Equipment (PPE) is vital to help protect our frontline workers, allowing them to continue delivering critical services in the community, whilst also limiting the spread of COVID-19.

With high demand for PPE across the nation, Wiltshire Council and Wiltshire Police have launched a joint appeal for support from local PPE suppliers or any businesses that have stock which could be used.

We are asking local businesses for any support that they might be able to kindly provide with supplies of PPE as a short-term measure whilst national supply chains work hard to catch up with demand. This will help allow our staff and our colleagues in Wiltshire Police to continue to support our most vulnerable residents and ensure we can deliver critical services across the county at this challenging time.

The key items required are water repellent disposable surgical face masks, non-latex gloves, disposable plastic aprons and hand sanitizer (minimum 60% alcohol content).

If you know of any local businesses that can help with the supply of PPE please ask them to email This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line PPE support.

Wiltshire wellbeing hub

Our Wiltshire Wellbeing Hub, which is available via email and phone, has been working hard to provide support for our county’s most vulnerable residents. Our teams continue to make daily calls to people identified by central government to see if these individuals require support and we have also received 781 calls to our designated hotline from other members of the community requiring assistance.

This virtual hub can be contacted by email; This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling our designated hotline, 0300 003 4576.  It’s available from 8am-8pm Monday-Friday and 10am-4pm Saturday and Sunday.

Hundreds of food parcels are being delivered across Wiltshire to help older people and families who need additional help at this time.

We’re asking Wiltshire children to make them additionally special by creating a lovely rainbow picture, with a personal message if they wish, which can be attached to the outside of the parcel as they are sent out.

Please encourage children to send pictures to: Five Rivers Health and Wellbeing Centre, Hulse Road, Salisbury SP1 3NR.

Business Support

We are administering the £10,000 grant for businesses in receipt of Small Business Rates Relief (SBRR) or rural rates relief. We are also administering the £10,000 grant for businesses in the retail, hospitality and leisure sectors with a rateable value of under £15,000 and for those businesses with a rateable value of between £15,001 and £51,000 a grant of £25,000.

Over 4,400 applications have now been received and are currently being assessed. Of these applications, 50% contain all the necessary information for the grant to be processed fairly quickly. The remainder require further assessment or due diligence resulting in a delay in processing the claim. Further messaging will be issued through the communications channels to remind businesses to provide all the information in order that they receive this vital funding as soon as possible.

So far we have transferred £5m to local businesses with further grants being issued today.

Our Public Protection team have received 59 complaints from members of the public, mainly about social distancing measures in place in those businesses that remain open with a few relating to businesses operating when it’s perceived they should be closed.

The team have also received 23 enquiries from businesses direct seeking further advice.

Interactive map to help you find local COVID-19 support

The Council has created an online interactive map that allows people to see what COVID-19 community support is available in their neighbourhood and throughout the county.

The map, which will be regularly updated, can be found at www.wiltshire.gov.uk/public-health-coronavirus and people simply have to type in their town/village/city name or a postcode in a search box and the system will automatically take them to that location and highlight the support available in that area, which will be marked by red stars. Clicking on the red stars will bring up information about the groups, including their contact details and a summary of the type of support and services they are providing.

The information on the mapping system can also be found in the Council’s regularly updated Community Groups Directory.

This system complements our Community Groups Directory and allows people to find out about the local support available with just a few clicks.

Government WhatsApp service

The government has launched a GOV.UK Coronavirus Information service on WhatsApp. The new, free to use, service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow members of the public to get answers to the most common questions about coronavirus direct from government. The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

The service will also allow the government to send messages to all opted-in users if required.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.  Please share this information with your communities.



Cllr Philip Whitehead


Local stories in and around the Malmesbury area to keep you up-to-date.


A wonderful place to visit with a wealth of attractions right on the doorstep.


Malmesbury is a beautiful town to visit in its own right and attractions include the jewel in our crown being Malmesbury Abbey, the fabulous Abbey House Gardens, and Malmesbury’s 15th century Market Cross.

For more than two and a half millennia successive generations have populated this hilltop, which forms the centre of the community we now call Malmesbury.


Town Hall, Cross Hayes, Malmesbury, Wiltshire SN16 9BZ

The Council Office is open for Council business from 9am until 5pm Monday to Thursday & Friday 9am to 4.30pm, except for Bank Holidays.

Please call us on 01666 822143, or visit our contact page here to contact a specific councillor or member of the council staff directly.