Wiltshire Council COVID-19 Update 25th November


Latest weekly COVID-19 figures in Wiltshire (as of 16 November)


The government updates its COVID-19 case rate data daily. You can view this information and check COVID-19 case rates in your local postcode area here: https://coronavirus.data.gov.uk/

COVID-19 data for Wiltshire schools, hospitals and care homes, is available here: https://www.wiltshire.gov.uk/public-health-coronavirus

Up-to-date information about the latest number of COVID-related deaths in the Wiltshire Council area can be found here: GOV.UK



COVID-19 update from Director of Public Health, Kate Blackburn

Director of Public Health, Kate Blackburn has given an update on the case rates of COVID-19 in the county and announced the most up-to-date figures for this week.

Watch the video update here.


COVID-19 testing is available seven days a week

COVID-19 testing sites are open seven days a week including weekends.
Current data shows that testing sites are much quieter at weekends than weekdays.

If you experience any COVID-19 symptoms, you must book a test immediately.

Keep playing your part.

For more information and to book a test click here.


Council services update

Many Wiltshire Council services are continuing to run during the current national restrictions (5 November to 2 December).

For more information about council services visit our website



Launch of #WiltshireTogether Champions network

The council is launching the #WiltshireTogether Champions initiative to create a network of people who can get the latest COVID-19 information out across Wiltshire. This network will help the council share accurate and factual guidance and advice, which will help counter misleading and inaccurate information being spread through social media and word of mouth.

The #WiltshireTogether Champions will be able to keep up-to-date with the latest national guidance and receive Wiltshire-specific updates, so that they can keep themselves, their families, friends and communities safe. The messages will be created by the council, ready for champions to simply share in an easy and quick way.

Anyone that is interested in signing up to become a #WiltshireTogether Champion can email their details to This email address is being protected from spambots. You need JavaScript enabled to view it..

From this week, and for the next two weeks whilst new national restrictions are in place, the council has also redeployed 36 leisure staff as #WiltshireTogether Champions out and about in towns across Wiltshire. These staff will be working with the council’s Community Engagement Managers to engage with town and parish councils, businesses and residents to remind them of the importance of playing their part to help stop the spread of the virus in Wiltshire.

The Champions will probably be in touch if they haven't already so please do say hello and support their work. Many thanks.

More information


Launch of new local COVID-19 contact tracing service

The council has launched its local COVID-19 contact tracing partnership, with the aim of contacting positive cases quickly and slowing the spread of the virus.

The council’s local service will support the NHS Test and Trace service and it will step in should the national team be unable to reach a person in Wiltshire who has tested positive for COVID-19.

If people are contacted by 0300 456 0100 they are urged to pick up as this will be Wiltshire’s contact tracers looking to pass on information and advice as well as establish any close contacts of the positive cases to ensure they too also self-isolate. People are asked to save the phone number in their phone’s contact list so that they know immediately who is trying to reach them. The council’s local tracing team is made up of members of its public health service.

Gemma Brinn of Wiltshire Council's Public Health team has shared some information about the new local COVID-19 Contact Tracing Service which you can watch on Watch on YouTube.

More information here


The Wiltshire Wellbeing Hub

Wiltshire Council's dedicated hub continues to be available to support the most vulnerable residents during the ongoing COVID-19 situation.

The hub is available to anyone who is struggling during this difficult time, such as people who are identified as clinically extremely vulnerable or self-isolating and don’t have a support network around them or know where to get help.

People can get in touch with the hub via email at This email address is being protected from spambots. You need JavaScript enabled to view it.
or by calling 0300 003 4576.

The hub is open 9am to 5pm Monday to Friday and 10am to 4pm Saturday and Sunday.


New Local Restrictions Support Grant scheme opens for applications

We’ve launched the Local Restrictions Support Grant scheme after receiving over £7 million of Government funding to support local businesses.

This new scheme is aimed at those businesses required to close due to the national restrictions which started on 5 November 2020.

One-off grants will be awarded to eligible businesses to support them during the four-week closure and help them with the ongoing challenges presented by coronavirus. Eligible businesses that have:
•properties with a rateable value of £15,000 or under will receive grants of £1,334
•properties with a rateable value of between £15,000 and £51,000 will receive grants of £2,000
•properties with a rateable value of £51,000 or over will receive grants of £3,000

More information


Wiltshire Council COVID-19 Update 9th November

New national restrictions now in place

Until Wednesday 2 December, you must:

1.Stay at home, except for specific purposes
2.Avoid meeting people you do not live with, except for specific purposes
These new measures will reduce the growth rate of the virus, which will:

•prevent the NHS from being overwhelmed
•ensure schools, colleges and universities can stay open
•ensure that as many people as possible can continue to work

Full Government guidance here



Latest weekly COVID-19 figures in Wiltshire (as at 4 November at 4:00pm)


COVID-19 cases are on the rise in Wiltshire.

Although the number of cases in Wiltshire is still below the national average, we can’t be complacent and we all need to keep playing our part to stop the spread of the virus.

Wiltshire Council services - updates and changes


With the new national restrictions now in place, earlier this week we gave an update on how it has impacted some of our services

Check which services will remain open and which will temporarily close.



Support from Wiltshire Wellbeing Hub

Following the introduction of new national COVID-19 restrictions, which came into effect this week, our Wiltshire Wellbeing Hub remains in place for those people who may need additional support.

Anyone can access the hub who may be struggling during this difficult time, this may include people who are shielding or self-isolating and don’t have a support network around them or know where to get help.

The Government has written to those who have been identified as clinically extremely vulnerable to provide advice. Around 21,000 people have been identified as clinically extremely vulnerable in Wiltshire. We will make contact with those people to make them aware of the hub and the support available.

Find out more here.

Wiltshire Council COVID-19 Update 4th November


The prime minister announced on 31 October 2020 that new national restrictions will come into force in England from 5 November.

Guidance has been produced from the government and we will communicate any further guidance or changes to legislation on our dedicated webpage.

Wiltshire Council COVID-19 Update 30th October


Latest weekly COVID-19 figures in Wiltshire (as at 28 October at 4:01pm)


COVID-19 cases are on the rise in Wiltshire.

Although the number of cases in Wiltshire is still below the national average, we can’t be complacent and we all need to keep playing our part to stop the spread of the virus and prevent further restrictions.

By following the ‘rule of 6’ and 'hands, face, space', together we can help prevent a local lockdown.

More on how you can play your part here.





Latest News from Wiltshire Council 

Minor Injury Units in Chippenham and Trowbridge to temporarily close as part of COVID-19 response 

The Minor Injury Units (MIUs) at Chippenham Community Hospital and Trowbridge Community Hospital will close temporarily from 5pm on Wednesday 8 April 2020 so that staff can be redeployed across the local health and care system to provide vital additional capacity.

Both MIUs have seen a significant drop in patient numbers since the start of the COVID-19 crisis as local people increasingly follow self-care advice and seek help from the online 111 service.  The closures of these MIUs have been put in place as a temporary measure and will be reviewed on an ongoing basis with a view to reopening the units as soon as it is feasible and sustainable to do so.

The NHS and its partners across BaNES, Swindon and Wiltshire continue to work together to ensure the services provided have the resources and resilience they need to deal with the problems posed by COVID-19.

Patients with minor injuries should visit the NHS 111 online service. This will provide advice on where to go for the best care for their symptoms. People should only phone 111 if they cannot access the 111 online service.

Those patients who feel that they need a GP appointment should call their local GP practice and are likely to be offered a phone or video consultation in the first instance, unless a face-to-face appointment is absolutely necessary.  As per NHS guidance no-one with COVID-19 symptoms should attend any medical setting unless explicitly directed to do by the NHS 111 service or a 999 call operator.

Personal Protective Equipment (PPE) appeal

Personal Protective Equipment (PPE) is vital to help protect our frontline workers, allowing them to continue delivering critical services in the community, whilst also limiting the spread of COVID-19.

With high demand for PPE across the nation, Wiltshire Council and Wiltshire Police have launched a joint appeal for support from local PPE suppliers or any businesses that have stock which could be used.

We are asking local businesses for any support that they might be able to kindly provide with supplies of PPE as a short-term measure whilst national supply chains work hard to catch up with demand. This will help allow our staff and our colleagues in Wiltshire Police to continue to support our most vulnerable residents and ensure we can deliver critical services across the county at this challenging time.

The key items required are water repellent disposable surgical face masks, non-latex gloves, disposable plastic aprons and hand sanitizer (minimum 60% alcohol content).

If you know of any local businesses that can help with the supply of PPE please ask them to email This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line PPE support.

Wiltshire wellbeing hub

Our Wiltshire Wellbeing Hub, which is available via email and phone, has been working hard to provide support for our county’s most vulnerable residents. Our teams continue to make daily calls to people identified by central government to see if these individuals require support and we have also received 781 calls to our designated hotline from other members of the community requiring assistance.

This virtual hub can be contacted by email; This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling our designated hotline, 0300 003 4576.  It’s available from 8am-8pm Monday-Friday and 10am-4pm Saturday and Sunday.

Hundreds of food parcels are being delivered across Wiltshire to help older people and families who need additional help at this time.

We’re asking Wiltshire children to make them additionally special by creating a lovely rainbow picture, with a personal message if they wish, which can be attached to the outside of the parcel as they are sent out.

Please encourage children to send pictures to: Five Rivers Health and Wellbeing Centre, Hulse Road, Salisbury SP1 3NR.

Business Support

We are administering the £10,000 grant for businesses in receipt of Small Business Rates Relief (SBRR) or rural rates relief. We are also administering the £10,000 grant for businesses in the retail, hospitality and leisure sectors with a rateable value of under £15,000 and for those businesses with a rateable value of between £15,001 and £51,000 a grant of £25,000.

Over 4,400 applications have now been received and are currently being assessed. Of these applications, 50% contain all the necessary information for the grant to be processed fairly quickly. The remainder require further assessment or due diligence resulting in a delay in processing the claim. Further messaging will be issued through the communications channels to remind businesses to provide all the information in order that they receive this vital funding as soon as possible.

So far we have transferred £5m to local businesses with further grants being issued today.

Our Public Protection team have received 59 complaints from members of the public, mainly about social distancing measures in place in those businesses that remain open with a few relating to businesses operating when it’s perceived they should be closed.

The team have also received 23 enquiries from businesses direct seeking further advice.

Interactive map to help you find local COVID-19 support

The Council has created an online interactive map that allows people to see what COVID-19 community support is available in their neighbourhood and throughout the county.

The map, which will be regularly updated, can be found at www.wiltshire.gov.uk/public-health-coronavirus and people simply have to type in their town/village/city name or a postcode in a search box and the system will automatically take them to that location and highlight the support available in that area, which will be marked by red stars. Clicking on the red stars will bring up information about the groups, including their contact details and a summary of the type of support and services they are providing.

The information on the mapping system can also be found in the Council’s regularly updated Community Groups Directory.

This system complements our Community Groups Directory and allows people to find out about the local support available with just a few clicks.

Government WhatsApp service

The government has launched a GOV.UK Coronavirus Information service on WhatsApp. The new, free to use, service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow members of the public to get answers to the most common questions about coronavirus direct from government. The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

The service will also allow the government to send messages to all opted-in users if required.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.  Please share this information with your communities.



Cllr Philip Whitehead


Local stories in and around the Malmesbury area to keep you up-to-date.


A wonderful place to visit with a wealth of attractions right on the doorstep.


Malmesbury is a beautiful town to visit in its own right and attractions include the jewel in our crown being Malmesbury Abbey, the fabulous Abbey House Gardens, and Malmesbury’s 15th century Market Cross.

For more than two and a half millennia successive generations have populated this hilltop, which forms the centre of the community we now call Malmesbury.


Town Hall, Cross Hayes, Malmesbury, Wiltshire SN16 9BZ

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Please call us on 01666 822143, or visit our contact page here to contact a specific councillor or member of the council staff directly.