Council Tax and Business Rate Payments

No resident or business in Wiltshire to pay Council Tax and Business Rate Payments until June 2020 if they are struggling.

To support people as much as possible during the ongoing COVID-19 situation, the council has confirmed that no resident or business in Wiltshire will have to pay council tax or business rates until June 2020 if they are struggling.

Important news about additional local NHS support for mental health

Launch of mental health hotline for children and young people in Wiltshire by the Oxford Health NHS Foundation Trust and Launch of mental health hotline for adults in Wiltshire by the Avon and Wiltshire NHS Partnership

Concerns about Government measures to tackle Coronavirus not being followed?

If you have concerns:

During the Coronavirus crisis, any concerns on how the Government measures to tackle Coronavirus are being adhered to in Wiltshire and Swindon, can be reported to Wiltshire Police using an online form Coronavirus - report your concerns - Wiltshire Police

Wiltshire Council COVID-19 Update 26th November

 

 

Wiltshire placed in Tier 2: High alert

 

From 2 December the Government will be reintroducing the tier system where different levels or restriction apply in different parts of the country.

Wiltshire has been placed in Tier 2: High alert, which is one higher than before the current period of national restrictions. This means that from 2 December measures will be in place including:

•you must not socialise with anyone you do not live with, or who is not in your support bubble, in any indoor setting, whether at home or in a public place


•you must not socialise in a group of more than six people outside, including gardens or public spaces


•businesses and venues can continue to operate, in a COVID-Secure manner, other than those which remain closed by law, such as nightclubs


•pubs and bars must remain closed, unless operating as restaurants and alcohol can only be served with substantial meals


•hospitality businesses selling food or drink for consumption on their premises must provide table service and are now required to close between 11pm and 5am with last orders being taken at 10pm

Full list of restrictions here.

 

Update from Wiltshire Council Chief Executive

Chief Executive, Terence Herbert provides the latest update and outlines how we will be providing support during this time.

Watch the video here

 

Wiltshire COVID-19 Cases 

 

What impact does this have on our services?

Our libraries and leisure centres will be able to open their doors to you again and will be operating the same service as before the current national restrictions were introduced.

Leisure Centres are due to open again on 3 December. Some libraries are expected to reopen next week, dates will be confirmed shortly.

Weddings will be able to take place again with up to 15 people able to attend wedding ceremonies. Up to 30 people will be able to attend funerals.

During the current national restrictions, traders at our street markets were only able to sell food, but from 2 December they will once again be able to sell their full range of products and produce.

We will keep our COVID-19 page as up to date as possible with any other information on our services.

 

Wiltshire Wellbeing Hub


Anyone can access the Wiltshire Wellbeing Hub who may be struggling during this difficult time, this may include those who are self-isolating and don’t have a support network around them or know where to get help.

People can call the hub on 0300 003 4576 or email This email address is being protected from spambots. You need JavaScript enabled to view it. Monday to Friday from 9am to 5pm and Saturday and Sunday from 10am to 4pm.

People should be aware the opening hours will be regularly reviewed throughout the coming weeks and months.

More on the Wiltshire Wellbeing Hub here

 

 

Support for businesses

There is also a range of Government business support schemes to support businesses during the COVID-19 restrictions.

All the details can be found on our website.

You can also email any queries to This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

Wiltshire COVID-19 public update - Live!

We are broadcasting our second live public COVID-19 update next month, to provide the latest local information and to answer your questions.

The broadcast takes place on Tuesday 8 December at 5pm.

Wiltshire Council Leader, Cllr Philip Whitehead, will once again be joined by Terence Herbert, Chief Executive of Wiltshire Council and Kate Blackburn, Director of Public Health to help guide you through the latest information and regulations.

The broadcast will be an opportunity to hear about the latest number of positive cases and the rate of COVID-19 cases in Wiltshire, the arrangements in place to mitigate the spread of the virus, and the work we continue to do to support residents and businesses at this time.

Full details on the live public update

 

Christmas arrangements

A single set of UK-wide measures to help you come together with your loved ones in a way that is as safe as possible has been agreed.

This means:
•Travel restrictions between tiers will be lifted to provide a window for households to come together between 23 and 27 December.
•Up to three households can form an exclusive ‘bubble’ to meet at home during this period. When a bubble is formed it is fixed, and must not be changed or extended further at any point.
•Each Christmas bubble can meet at home, at a place of worship or an outdoor public place, but existing, more restrictive rules on hospitality and meeting in other venues will be maintained throughout this period.

Read the full announcement here

 

COVID-19 Winter Plan



The government has published its COVID-19 Winter Plan which sets out the approach to ending the national restrictions on 2 December and aims to:

•    suppress the spread of infection,
•    find new ways of managing the virus to return life closer to normal,
•    minimise damage to the economy and to protect jobs and education.

Read the plan here

 

Subcategories

Latest News from Wiltshire Council 

Minor Injury Units in Chippenham and Trowbridge to temporarily close as part of COVID-19 response 

The Minor Injury Units (MIUs) at Chippenham Community Hospital and Trowbridge Community Hospital will close temporarily from 5pm on Wednesday 8 April 2020 so that staff can be redeployed across the local health and care system to provide vital additional capacity.

Both MIUs have seen a significant drop in patient numbers since the start of the COVID-19 crisis as local people increasingly follow self-care advice and seek help from the online 111 service.  The closures of these MIUs have been put in place as a temporary measure and will be reviewed on an ongoing basis with a view to reopening the units as soon as it is feasible and sustainable to do so.

The NHS and its partners across BaNES, Swindon and Wiltshire continue to work together to ensure the services provided have the resources and resilience they need to deal with the problems posed by COVID-19.

Patients with minor injuries should visit the NHS 111 online service. This will provide advice on where to go for the best care for their symptoms. People should only phone 111 if they cannot access the 111 online service.

Those patients who feel that they need a GP appointment should call their local GP practice and are likely to be offered a phone or video consultation in the first instance, unless a face-to-face appointment is absolutely necessary.  As per NHS guidance no-one with COVID-19 symptoms should attend any medical setting unless explicitly directed to do by the NHS 111 service or a 999 call operator.

Personal Protective Equipment (PPE) appeal

Personal Protective Equipment (PPE) is vital to help protect our frontline workers, allowing them to continue delivering critical services in the community, whilst also limiting the spread of COVID-19.

With high demand for PPE across the nation, Wiltshire Council and Wiltshire Police have launched a joint appeal for support from local PPE suppliers or any businesses that have stock which could be used.

We are asking local businesses for any support that they might be able to kindly provide with supplies of PPE as a short-term measure whilst national supply chains work hard to catch up with demand. This will help allow our staff and our colleagues in Wiltshire Police to continue to support our most vulnerable residents and ensure we can deliver critical services across the county at this challenging time.

The key items required are water repellent disposable surgical face masks, non-latex gloves, disposable plastic aprons and hand sanitizer (minimum 60% alcohol content).

If you know of any local businesses that can help with the supply of PPE please ask them to email This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line PPE support.

Wiltshire wellbeing hub

Our Wiltshire Wellbeing Hub, which is available via email and phone, has been working hard to provide support for our county’s most vulnerable residents. Our teams continue to make daily calls to people identified by central government to see if these individuals require support and we have also received 781 calls to our designated hotline from other members of the community requiring assistance.

This virtual hub can be contacted by email; This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling our designated hotline, 0300 003 4576.  It’s available from 8am-8pm Monday-Friday and 10am-4pm Saturday and Sunday.

Hundreds of food parcels are being delivered across Wiltshire to help older people and families who need additional help at this time.

We’re asking Wiltshire children to make them additionally special by creating a lovely rainbow picture, with a personal message if they wish, which can be attached to the outside of the parcel as they are sent out.

Please encourage children to send pictures to: Five Rivers Health and Wellbeing Centre, Hulse Road, Salisbury SP1 3NR.

Business Support

We are administering the £10,000 grant for businesses in receipt of Small Business Rates Relief (SBRR) or rural rates relief. We are also administering the £10,000 grant for businesses in the retail, hospitality and leisure sectors with a rateable value of under £15,000 and for those businesses with a rateable value of between £15,001 and £51,000 a grant of £25,000.

Over 4,400 applications have now been received and are currently being assessed. Of these applications, 50% contain all the necessary information for the grant to be processed fairly quickly. The remainder require further assessment or due diligence resulting in a delay in processing the claim. Further messaging will be issued through the communications channels to remind businesses to provide all the information in order that they receive this vital funding as soon as possible.

So far we have transferred £5m to local businesses with further grants being issued today.

Our Public Protection team have received 59 complaints from members of the public, mainly about social distancing measures in place in those businesses that remain open with a few relating to businesses operating when it’s perceived they should be closed.

The team have also received 23 enquiries from businesses direct seeking further advice.

Interactive map to help you find local COVID-19 support

The Council has created an online interactive map that allows people to see what COVID-19 community support is available in their neighbourhood and throughout the county.

The map, which will be regularly updated, can be found at www.wiltshire.gov.uk/public-health-coronavirus and people simply have to type in their town/village/city name or a postcode in a search box and the system will automatically take them to that location and highlight the support available in that area, which will be marked by red stars. Clicking on the red stars will bring up information about the groups, including their contact details and a summary of the type of support and services they are providing.

The information on the mapping system can also be found in the Council’s regularly updated Community Groups Directory.

This system complements our Community Groups Directory and allows people to find out about the local support available with just a few clicks.

Government WhatsApp service

The government has launched a GOV.UK Coronavirus Information service on WhatsApp. The new, free to use, service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow members of the public to get answers to the most common questions about coronavirus direct from government. The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

The service will also allow the government to send messages to all opted-in users if required.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.  Please share this information with your communities.

Regards

 

Cllr Philip Whitehead

LOCAL NEWS.

Local stories in and around the Malmesbury area to keep you up-to-date.

ATTRACTIONS
& ACCOMMODATION.

A wonderful place to visit with a wealth of attractions right on the doorstep.

MALMESBURY

Malmesbury is a beautiful town to visit in its own right and attractions include the jewel in our crown being Malmesbury Abbey, the fabulous Abbey House Gardens, and Malmesbury’s 15th century Market Cross.

For more than two and a half millennia successive generations have populated this hilltop, which forms the centre of the community we now call Malmesbury.
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CONTACT INFO

Town Hall, Cross Hayes, Malmesbury, Wiltshire SN16 9BZ

The Council Office is open for Council business from 9am until 5pm Monday to Thursday & Friday 9am to 4.30pm, except for Bank Holidays.

Please call us on 01666 822143, or visit our contact page here to contact a specific councillor or member of the council staff directly.