Wiltshire Council COVID -19 Update - 16 June 2020

COVID-19 Business Re-opening Pack

We’ve launched a pack to help businesses re-open their premises as safely as possible and in line with government guidance. The pack includes a toolkit comprising social distancing floor spots and safety advice posters for them to use. The toolkit is also available for town and parish councils to use in their high streets and a space has been left on the designs to incorporate their logo. The cost of printing and delivering the materials to them will come from the Re-opening the High Streets Safely Fund recently awarded to Wiltshire Council.

Please go to the bottom of the page to download the document.


Time to renew your garden waste collections

Households that pay to receive garden waste collections will receive an email or letter this week inviting them to renew their subscription by 14 August. New customers can also sign up to receive this service. Due to the COVID-19 pandemic, garden waste collection renewals were delayed this year, but customers now need to renew their garden waste subscription if they wish to continue to receive the service. The cost of having garden waste collected will be £50 per bin for the year.

Current garden waste subscriptions were due to expire on 30 June 2020, but customers should continue to present their bin to be emptied on their usual collection day with their current 2019-2020 red sticker until they receive a new one. Garden waste bins displaying a red 2019/20 bin sticker will continue to be emptied until 31 August.

Once people have renewed, they will be sent a letter within three weeks, containing a new garden waste bin sticker.People can renew or sign up to receive garden waste collections here .

People don’t need to contact us if they do not wish to renew.

Other options for composting are available if you don’t have room for a garden waste bin call 0300 456 0102.Garden waste bins are emptied fortnightly except for two weeks over Christmas and New Year. A full waste collection calendar is available here .


Shared Lives Week, 15 - 21 June   

Shared Lives Wiltshire carers, who open up their homes to support young people and adults, will be talking about their experiences as part of Shared Lives Week from 15 - 21 June. Shared Lives is a unique caring arrangement enabling more than 14,000 people nationally with a learning or physical disability, mental ill health, dementia or other ongoing needs, to share their carer’s home and family life.  Shared Lives promotes people’s rights, choices and independence and helps vulnerable people feel included in family life and community activities.

Currently Shared Lives Wiltshire is looking to recruit to the local scheme. People with care and support needs are referred to the scheme and matched with a formerly-recruited carer in Wiltshire. The carer is paid between £371 and £571 per week and receives support, training and guidance from the Shared Lives team at Wiltshire Council.

Celebrations will be taking place across the UK as part of Shared Lives week, organised by the UK charity, Shared Lives Plus, which is celebrating the work carried out by over 10,000 Shared Lives carers. With Covid-19 restrictions in place, Shared Lives in Wiltshire will be sharing stories, videos and photos online and hosting a virtual tea party for all their carers.

For more information about Shared Lives Wiltshire please visit their Facebook page and follow them on Twitter. If people would like to find out more about becoming a Shared Lives carer, please call 01380 826451 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


Learning Disability Week 15 - 21 June

Long walks, chats over the phone, visits, newsletters and exchanging craft ideas are just some of the many ways the Wiltshire Council Inhouse Learning Disability Team has been keeping in contact with adults they care for during COVID-19. The team has developed an outreach service both for those adults they usually care for and others in the community.

The outreach services can involve home visits to give parents or carers a break, taking people out for long walks to maintain their physical wellbeing, sharing crafts and activities but always staying in weekly contact. The team also writes to customers and delivers activity packs and are currently exploring setting up virtual sessions.

The outreach service has placed an emphasis on maintaining relationships and links with local community. The work of the service ties in with the national theme for Learning Disability Week which celebrates the importance of friendships during lockdown.

The Inhouse Learning Disability service includes team leaders, support workers, shared lives staff team, caretaking team and administration team. The In house LD service works closely with the Wiltshire Council Community Team for People with Learning Disabilities, Wiltshire Health and Care and Avon and Wiltshire Mental Health Partnership NHS Trust learning disability services to ensure that people with learning disabilities and their families are supported. There is a focus on what people can achieve and enabling them to live full, independent lives.


Registration service resuming face to face appointments

From Wednesday 17 June Wiltshire Council’s Registration Service will recommence face to face appointments for the registration of births at its Chippenham, Trowbridge and Salisbury offices. 

The council is in the process of contacting all parents whose children were born in Wiltshire but have been unable to register their child due to the lockdown restrictions.   

There is an inevitable backlog of Wiltshire births to be registered so the council asks people to bear with them.  The council will contact people to make appointments so there is no need for people to call. Appointments cannot currently be made online.   In accordance with registration guidance at this time, all babies born outside of Wiltshire will need to register their child in the district where the birth occurred.

From Monday 22 June 2020 the council will be able to arrange notices of marriage or civil partnerships for couples whose appointments were cancelled during lockdown. People should email This email address is being protected from spambots. You need JavaScript enabled to view it. and the council will then contact the person to make an appointment.  Appointments cannot currently be made online. New notice of marriage/civil partnership appointments can be made from 1 July 2020.

Please note that no date has been announced by Government as to when any ceremonies can recommence.

In line with General Register Office guidance and to adhere to social distancing rules, the council is having to restrict face-to-face registration appointments to people who are required to be there only. If this is difficult for anyone, they are advised to contact the council in advance to discuss arrangements for their appointment.

More information can be found here.




Cllr Philip Whitehead


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