Help at Home

If you are lonely or feeling isolated during the COVID 19 situation and would like someone to talk to ring our Helpline: 01666 815888.

It is open from 8am to 11pm Monday to Friday and 9am to 6pm at weekends.

It is not an Emergency Service: Call 999 in an emergency.

Call 101 for non-emergencies.

Based on what you would like you will be put in touch with one of Registered Volunteers or a local Community Group.  

Also look out for our Virtual Events and other activities.

We will be posting more information here soon.

Things to Do

We will be posting more information here soon.

Community Groups

The Wiltshire Bobby Van Trust

During the current lockdown we would like to notify you of the services still available through The Wiltshire Bobby Van Trust to those over 60 or 18+ with a registered disability.

Our team of Home Security Operators are still securing the homes of victims of house crime and domestic abuse.  Our office team are on hand to give telephone support and advice on a range of home security issues.  Please call 01380 861155 and leave a message, your call will be returned within a few hours during working hours.  Our operators are also delivering Personal Protective Equipment for Wiltshire Police across the County.

Our team of Stay Safe Online volunteers are available to offer telephone advice on a range of issues from improving cyber security awareness, to cyber and scam prevention advice and signposting to future advice and resources.  Please call and leave a message on 01380 861191 and someone will get back you shortly.

Important news about additional local NHS support for mental health:

1) Launch of mental health hotline for children and young people in Wiltshire by the Oxford Health NHS Foundation Trust

A children and young people’s mental health helpline has been launched in Wiltshire (and Bath and North East Somerset and Swindon by the Oxford Health NHS Foundation Trust which runs children’s mental health services in the region.

Anyone concerned about a child or young person’s mental health (or the child or young person themselves) can phone the helpline and speak to mental health experts who will provide advice, guidance and support over the telephone.

The helpline will operate 24 hours a day, seven days a week and can be contacted as follows:

9am-5pm – weekdays 01865 903777

5pm-9am – weekdays and weekends 01865 901000

Helpful resources to support children and young people experiencing worries about coronavirus are also available on the following websites

https://www.oxfordhealth.nhs.uk/camhs/

https://www.onyourmind.org.uk/

This helpline should not be used for situations which are life threatening (when emergency services should be notified by phoning 999). The helplines will also help to reduce pressure on NHS 111, who are having to manage an increasing number of Covid-related calls.

2) Launch of mental health hotline for adults in Wiltshire by the Avon and Wiltshire NHS Partnership

The Avon and Wiltshire NHS Partnership has set up a mental health helpline for adults in Wiltshire (and Bath and North East Somerset and Swindon. The number is 0300 3031320 and more information can be found here: http://www.awp.nhs.uk/advice-support/24-hour-support/.

This helpline should not be used for situations which are life threatening (when emergency services should be notified by phoning 999). The helplines will also help to reduce pressure on NHS 111, who are having to manage an increasing number of Covid-related calls.

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